Establish Synergy of BUMN, Jasa Marga and Jasa Raharja Holding Nataru Service Alert Post for Improving Service towards Toll Road Users

1/4/2022 7:14:22 AM

PT Jasa Marga (Persero) Tbk 
PT Jasa Raharja 
Date 26 December 2021

Jakarta, (26/12) - Due to the potential increase in traffic volume during the Christmas 2021 and New Year 2022 (Nataru) holiday periods, PT Jasa Marga (Persero) Tbk and PT Jasa Raharja are committed for synergizing in improving services towards toll road users. The Nataru Service Alert Post in a number of rest areas on the Jasa Marga Group toll road presents a number of services aimed at preventing toll road users from preparing for excellent physical conditions both for vehicles and drivers.

The services which has been provided in the synergy of Jasa Marga and Jasa Raharja had the provision of vehicle checking services in the form of checking tire pressure and free nitrogen filling, health check services in the form of blood pressure checks and provision of light medicines, provision of 6,000 goodie bags containing snacks, to anticipate if road users being in a congested condition, due to a surge in traffic flow; for spreading driving safety messages in the form of leaflets and outdoor media.

The implementation period of the Jasa Marga and Jasa Raharja Nataru Service Alert Posts starts from 23 to 28 December 2021 for homecoming traffic and 31 December 2021 to 2 January 2022 for return flows, which are located in a number of rest areas on the Trans Java Toll Road. The locations for the homecoming flow include the Rest Area Km 57 A Jakarta-Cikampek Toll Road, Km 207 A Palimanan-Kanci Toll Road, Km 147 A Padaleunyi Toll Road, Km 519 A Solo-Ngawi Toll Road and Km 66 A Pandaan-Malang Toll Road. On the other hand, for return flows, namely at Km 62 B of Jakarta-Cikampek Toll Road, Km 88 B of Cipularang Toll Road, Km 208 B of Palimanan-Kanci Toll Road, Km 519 B of Solo-Ngawi Toll Road and Km 66 B of Pandaan-Malang Toll Road.

Jasa Marga's Corporate Communication & Community Development Group Head Dwimawan Heru said that the synergy with Jasa Raharja is a form of Jasa Marga's commitment for providing the best service continuously, including in seeking safety driving on toll roads, amid the potential for increased vehicles during the Nataru holiday period.

"Through this collaboration with Jasa Raharja, hopefully the services that has been provided by Jasa Marga on toll roads and rest areas can be continued to be improved. This program is also in line with Jasa Marga's commitment for prioritizing the safety of toll road users, especially in minimizing the potential for traffic accidents," said Heru.

Until the end of November 2021, Jasa Marga reported that the driver factor was responsible for 82 percent of all accidents on all Jasa Marga Group toll roads in 2021, followed by the vehicle factor (17 percent), and the road and environmental factors (1 percent). When it comes to the drivers factor, the lack of anticipation is the most dominating factor, accounting for 52 percent of the total, while tiredness accounts for 45 percent.

People who continue to travel should adhere to health protocols and put safety first, according to Raharja Haryo Pamungkas, the Director of the Services Division. He advised them for preparing physically, getting enough rest, and obeying traffic regulations in order for maintaining health protocols and prioritizing safety. A rising in community mobility is expecting for accompany the arrival of the holiday season, which has the potential to result in an increased number of traffic collisions.

"Jasa Raharja will be also placing its personnel in 5 rest area points for both homecoming and returning flows, in collaboration with Jasa Marga to ensure the smoothness and safety of toll road users during the Christmas 2021 and New Year 2022 holidays. Such as providing health service posts and vehicle checking services, tire pressure checks and free nitrogen filling,” concluded Haryo.

Jasa Marga is the first and biggest developer of toll roads in Indonesia. They have a market share of 51% of all toll roads in Indonesia, which is the largest in the country. With more than 43 years of experience, Jasa Marga helps make the country more connected and distribute the country's economic growth in a fair way through the 34 toll road concessions it manages. The most up-to-date traffic information and requests for toll road traffic services can be found through Jasa Marga's 24-hour One Call Center at 14080, Twitter @PTJASAMARGA, and the Travoy 3.0 app for iOS and Android devices, among other places.

Jasa Raharja is a State Owned Enterprises that runs the basic accident protection program for people who use public transportation and cars on the road. Where the main goal is ensuring that people who have been hurt in land, sea, air, and public transportation accidents get the money which they deserve. Jasa Raharja has paid out 2.15 TILL November 2021, which is 1.7% more than the 2.12 TILL the same time last year. Accident victims are mostly people who are between the ages of 26 and 55, and those who are between the ages of 6 and 25. Entrepreneurs and students are the most common professions.

The public can also use the JRku app, which can be found on the Play Store and Appstore. One of its features is Jalanku. People who are on the road will get alerts when they pass accident-prone areas, so they can be more careful when they drive.

For Further Information, Please Contact: 

1. Dwimawan Heru 
Corporate Communication and Community Development Group Head Jasa Marga Plaza Tol TMII, Jakarta 13550 Telp. (021) 841 3526 / ext. 117/118 

2. Haryo Pamungkas 
Head of Service Division of Raharja Jl. H.R Rasuna Said Kav C-2 Kuningan Jakarta Selatan 12920 Telp. (021) 5203454